Conversational AI Powered Mental Health Care System

Client is into Hospitals, Health Care and Wellness related products.

Client wanted to ideate, design and develop a secured and Artificial Intelligence (AI) /Machine Learning (ML) based smart digital assistant to tackle burnouts. The AI/ ML digital assistant could be trained by coaches, therapists and nutritionists to become smarter and intelligent continuously every day. This would in turn enable the assistant to teach people to recognize early unhealthy stress and near-burnout signals and then help in providing appropriate solutions that structurally reduce loss due to mental problems.

• Product Roadmap envisioning, definition, planning and execution • Prototyping using design thinking • Product life cycle management using Agile and DevOps • Design and development of a secured, role-based web platform to manage and continuously train the AI Digital Assistant. • Interface to create Intents, contexts and mass import intents using predefined templates • Interfaces to create Entities and its reference along with mass import entities using predefined templates • Interfaces to design story flows • Dashboards to visualize the sessions and conversation analytics • Manual and Automated digital assistant training and model creation • Test the trained models using the web platform Results: • User friendly, easy to use and responsive web platform • On time development and delivery • Workflow based automated mix of digital and real chat • Transparency and traceability in the model training content Technology Stack: RASA X HTTP API, RASA NLU, RASA Core, Python, Node.js, NGINX, Angular 9, Maria DB