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Customer service is the provision of service to customers before, during, and after a purchase. 

Customer Service

Customer service training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

Customer Support Training

Help desk Implementation Services. A Help Desk is a resource designed for IT users to contact when they are having problems with their IT services.

Help-desk Implementation

A knowledge base is a published collection of documentation that typically includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. Its purpose is to make it easy for people to find solutions to their problems without having to ask for help.

Knowledge-base Development

Consumer Survey is a source to obtain information about consumer satisfaction levels with existing products and their opinions and expectations regarding new products and services.

Customer Survey and Analysis

Consulting firms are required to operate across all industry domains. As such they typically use technology for data gathering, analysis and presentation.  They also have strong connectivity and real-time communication requirements, where they have spearheaded the development of live video conferencing, chat apps and innovative email products. 

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Hated by those who don't understand it, and often leaving the rest of us confused, online marketing is driving today's internet. Cutting edge researchers are always searching for better ways to find an audience. Today's marketing is a seriously complex field where big-data, cloud-solutions, ML and APIs all converge.

Marketing

Calls & Call Center Management

Customer Experience / VoC

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Genex Infosys Limited

Nitol Curtis Paper Mills Ltd.

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Genex Infosys Limited

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