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Customer service is the provision of service to customers before, during, and after a purchase. 

Customer Service

Help desk Implementation Services. A Help Desk is a resource designed for IT users to contact when they are having problems with their IT services.

Help-desk Implementation

Customer service training refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

Customer Support Training

A knowledge base is a published collection of documentation that typically includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. Its purpose is to make it easy for people to find solutions to their problems without having to ask for help.

Knowledge-base Development

GenAI

Chatbots and virtual assistants for customer support, internal HR automation, IT helpdesks, and interactive applications.

Conversational AI

Conversational bots for customer support, sales, or internal helpdesks, automating interactions.

AI Chatbots & Virtual Assistants

Generating human-like voice for virtual assistants, media production, accessibility, and more.

Speech Synthesis

The physical layer of our modern connected world, telecoms ensure our information can travel, via cable, air, or satellite.

Telecom

Subsector focused on mobile communication technologies and services, such as cellular networks and smartphones.

Wireless Communication

Technology companies focus on developing software, hardware, and digital services that power modern business. This sector includes everything from product development to infrastructure and innovation. On Spryte, tech teams range from agile startups to enterprise-grade providers, all using their expertise to build the future of digital solutions.

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Genesys Cloud Services, Inc.

About Genesys Cloud Services, Inc.

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